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Privacy policy

Privacy Policy – Sartorialista Amsterdam

This Privacy Policy describes how Sartorialista Amsterdam (“we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from sartorialistamsterdam.com (the “Site”).

1. Data Controller

Sartorialista Amsterdam
The Netherlands
📧 support@sartorialistamsterdam.com

We are responsible for the processing of your Personal Information under applicable data protection laws.

2. Personal Information We Collect

When you visit the Site or place an order, we collect information necessary to operate our business, fulfill orders, and improve your experience.

A. Device Information

Collected automatically through cookies and similar technologies.

Includes:

  • IP address

  • Browser type

  • Time zone

  • Pages viewed and interactions

Purpose: website functionality, analytics, security.

B. Order Information

Collected at checkout.

Includes:

  • Name

  • Billing and shipping address

  • Payment information (securely processed by Shopify and payment providers)

  • Email address

  • Phone number

Purpose: order fulfillment, payments, customer service, fraud prevention.

C. Customer Support Information

Any information you provide when contacting us for assistance.

3. Sharing Personal Information

We do not sell your data.

We share Personal Information only with trusted service providers necessary to operate our business, including:

• Shopify (ecommerce platform)
• Payment processors
• Shipping partners such as UPS and DHL
• Legal authorities where required by law

All providers process data in accordance with applicable privacy laws.

4. Marketing & Analytics

With your consent, we may use data for:

• Website analytics (e.g. Google Analytics)
• Marketing and advertising (including Shopify Audiences and similar tools)

You may withdraw consent at any time via cookie settings or marketing unsubscribe links.

5. Legal Basis for Processing (GDPR)

We process your Personal Information based on:

✔ Performance of a contract (processing orders)
✔ Your consent (marketing, analytics)
✔ Legal obligations (tax and accounting)
✔ Legitimate interests (fraud prevention, site security)

6. Data Retention

We retain Personal Information only as long as necessary:

• Order data: retained in line with Dutch tax and accounting laws
• Marketing data: until you unsubscribe
• Support correspondence: as needed for service purposes

You may request deletion where legally possible.

7. Automated Decision-Making

We do not use automated decision-making with legal or significant effects.

Fraud prevention tools used by Shopify may temporarily block suspicious transactions.

8. Your Rights (EEA & GDPR)

You have the right to:

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict processing
• Data portability
• Withdraw consent

To exercise these rights, contact: support@sartorialistamsterdam.com

9. International Data Transfers

Some service providers (such as Shopify) process data outside the EU.

Where applicable, transfers are safeguarded using Standard Contractual Clauses approved by the European Commission.

10. Cookies

We use cookies for:

• Essential website functions
• Analytics
• Marketing (with consent)

You can manage preferences via our cookie banner or browser settings.

11. Do Not Track Signals

We currently do not respond to Do Not Track browser signals due to lack of industry standard.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes.

Latest update: 01-01-2025

13. Complaints

If you have concerns, you may contact us directly or your local data protection authority.

For EU residents: https://edpb.europa.eu/about-edpb/about-edpb/members_en