Shipping policy

Shipping Policy – Sartorialista

At Sartorialista, all items are physically located in Amsterdam, The Netherlands.

We operate from our own boutique and storage facility. Every garment is in our possession and is shipped directly by us. This ensures authenticity, quality control, and secure handling of each individual piece.

 

Processing Time

Orders are typically processed within 1–2 business days.

You will receive tracking information once your parcel has been dispatched.

During peak periods or holidays, processing times may be slightly extended.

 

Shipping Within The Netherlands

Orders within The Netherlands are shipped via UPS or DHL, according to the shipping method selected by the customer at checkout.

Estimated delivery time: 1–2 business days after dispatch.

 

Shipping Within The European Union

Orders within the European Union are shipped via insured and trackable courier services such as UPS or DHL, depending on the destination country and service availability.

Estimated delivery time: 2–5 business days after dispatch.

No customs duties apply within the European Union.

 

Shipping Outside the European Union

International orders are shipped via UPS.

Delivery times vary depending on destination and customs procedures.

Please note:

• Import duties, VAT, and customs fees are the responsibility of the recipient.
• Customs clearance times are outside our control.

All non-EU orders are exported from The Netherlands and are considered final sale.

 

Insurance & Responsibility

All shipments are sent with tracking and insurance appropriate to the value of the item.

We are not responsible for delays caused by courier services or customs authorities.

 

Incorrect Address

Please ensure that your shipping address is correct at checkout.

We are not responsible for parcels lost due to incorrect address details provided by the customer.