Terms of service
Sartorialista – Terms of Service
Last Updated: 11 February 2026
1. Overview
This website is operated by Sartorialista B.V., located in Amsterdam, The Netherlands.
Throughout the Site, the terms “we”, “us”, and “our” refer to Sartorialista B.V. By accessing sartorialistamsterdam.com and/or purchasing from us, you engage in our services and agree to be bound by these Terms of Service (“Terms”).
These Terms apply to all users of the Site, including browsers and customers. If you do not agree with any part of these Terms, you should not use our website or services.
Our online store is hosted by Shopify Inc., which provides the e-commerce platform for our products and services.
2. Nature of Products
Sartorialista Amsterdam specializes in curated pre-owned luxury menswear, unless explicitly stated otherwise.
Due to the second-hand nature of our collection, minor signs of previous use may be present and do not constitute defects. All notable imperfections are transparently described in product listings.
3. Use of the Website
By using this Site, you confirm that you:
• Are legally capable of entering into a binding agreement
• Will not use the Site for unlawful purposes
• Will not transmit viruses, malware, or harmful code
We reserve the right to restrict or terminate access where misuse occurs.
4. Product Information & Pricing
We strive to present accurate product descriptions, measurements, pricing, and availability.
In the event of a clear error in pricing or product information, we reserve the right to cancel the affected order and issue a full refund.
5. Orders & Payments
We reserve the right to refuse or cancel orders where fraud, misuse, or technical errors are suspected.
Customers are responsible for providing accurate billing and shipping information.
Ownership of goods transfers upon full payment. Risk transfers upon delivery in accordance with EU consumer law.
6. Shipping
Shipping terms and delivery conditions are governed by our Shipping Policy, which forms part of these Terms.
7. Returns
Returns and withdrawals are governed by our Return Policy, which forms part of these Terms.
8. Third-Party Services
We may use or link to third-party service providers (such as payment processors and couriers). Sartorialista B.V. is not responsible for the performance, content, or policies of third-party services.
9. User Feedback & Content
By submitting reviews, feedback, or other content, you grant Sartorialista B.V. the right to use, reproduce, and publish such material for business and marketing purposes.
Content that is unlawful, abusive, or infringing may be removed.
10. Limitation of Liability
To the fullest extent permitted by Dutch law, Sartorialista B.V. shall not be liable for indirect or consequential damages, including loss of profit or data.
Nothing in these Terms limits liability for:
• Intentional misconduct
• Gross negligence
• Mandatory consumer rights
• Product liability under applicable law
11. Prohibited Use
You may not use the Site for:
• Illegal activities
• Intellectual property infringement
• Harassment or abuse
• Data harvesting
• Technical interference or malware
Violation may result in immediate termination of access.
12. Termination
These Terms remain effective unless terminated by either party.
We may suspend or terminate access where a breach or misuse occurs.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of The Netherlands.
Any disputes shall be submitted to Dutch courts, unless mandatory consumer protection rules apply.
14. Changes to These Terms
We may update these Terms periodically. Continued use of the Site following updates constitutes acceptance of the revised Terms.
15. Contact Information
Sartorialista B.V.
📍 Beethovenstraat 62, 1077 JL Amsterdam, The Netherlands
📧 support@sartorialistamsterdam.com
📞 +31 6 2606 2871
🆔 Chamber of Commerce (KVK): 96756322
📑 VAT Number: NL867749349B01